All homeowners association (HOA) board meetings should be simple, calm, and organized. 当你管理一个社区时，通常不是这样的. Each homeowner has their own views, but there are those who treat their opinions as facts. 有时, 这可能会导致声音升高, 朝鲜半岛紧张局势升级, 以及试图骚扰HOA董事会成员. So what do you do in situations where homeowners are harassing the board? 以下是正确的做法:
如今，协会中的骚扰变得越来越普遍. Ideally, homeowners and their board should work together to maintain peace within the community. But when it comes to issues like special assessments or loan payments, 房主可能非常敏感. Heightened emotions and flared tempers may lead to harassing behaviors such as verbal assaults, 身体攻击, 虐待威胁, 等.
为了有效地处理住院区的骚扰问题, there needs to be a clear definition of the term — as stated in your bylaws. 该板可以使用 HOA骚扰法 as a starting point and incorporate its own covenants and conditions. 对于什么是骚扰，应该有一个共识, 以及那些参与这种行为的人会受到什么惩罚.
一旦HOA董事会成员的骚扰行为被明确定义, anyone who breaks the rules will face disciplinary action and/or 罚款. Some cases might even necessitate legal action from the association.
If you have experienced HOA board harassment, here are necessary steps you need to take:
的 first step should be to write a letter to the offending homeowner. 起草信件时召集董事会成员.
描述房主的行为并包括细节, such as when and where it happened and other circumstances related to the violation. 的 letter should inform the homeowner that they violated the HOA’s covenants or rules and will be subject to disciplinary action, 罚款, 或者法律诉讼.
You can consult your association’s attorney or HOA property manager when writing the letter. 的ir expertise on the matter can make the letter more authoritative and objective.
的 letter should also provide the offending homeowner with a way to resolve whatever issue that led to HOA board harassment. 重申房主的意见很重要, but point out that there are more effective means of communication. 而不是继续骚扰行为, they can submit a formal complaint or letter for the HOA board to review.
In most cases, HOA board members harassment is an unfortunate consequence of an emotional homeowner. Sending this letter will make them aware of their offending behavior and the threat of punishment will encourage them to resolve the issue. 如果这不起作用，您可以继续进行下一步.
Some homeowners will not be stopped by a formal letter and imposed sanctions. 的y will not apologize for HOA board harassment and may even escalate their behavior. If the individual is still harassing board members or other HOA members during meetings, you can raise the issue to court and file for a restraining order against the homeowner.
的 restraining order will depend on the offending homeowner’s behavior. If they are sending harassing emails, the restraining order will ban them from doing so. 如果房主进行言语或身体攻击, the restraining order will require them to maintain a specific distance from you.
申请限制令是一个复杂的过程. 的 court may be more likely to issue one after observing a pattern of behavior from the offending homeowner. You may also need to provide evidence of the HOA board harassment like copies of emails, 语音邮件, 和视频.
尽管这是一个繁琐的过程，但必须要做. If this still doesn’t resolve the issue, you can move on to the next step.
的 last step to take when homeowners are harassing board members is to call the police. If physical violence is being threatened against a member of the HOA board, you will need to involve the police right away as this is not acceptable behavior in any way.
即使冒犯的房主只是空洞的威胁, 他们的骚扰仍然会造成很多情感上的伤害. You should also call 911 if the offending homeowner is violating the terms of the restraining order.
因为骚扰涉及到房主协会, the association will pay for the expenses on behalf of the harassed board member. Court costs and legal fees are to be expected if the situation has already escalated to step 2 and 3.
在房屋协会董事会成员骚扰的案件上法庭之前, the association might want to bring in an HOA management company to mediate between the board and the offending homeowner.
的 肥厚性骨关节病变与肺部转移的经理 会不偏不倚地看待这件事吗. 的y will also have the skills needed to properly resolve the harassment case. 除此之外, they can also help the community when it comes to daily operations, 金融事务, 诸如此类.
You also shouldn’t hesitate to get other community members involved. 的y may provide additional input that will be crucial in dealing with the offending homeowner. 他们的参与也可能有助于缓和局势.
毫无疑问，在HOA中情绪会变得很高, so it’s important for board members to understand the best way to handle these situations. Having clearly defined terms and sanctions will help you deal with HOA board members harassment in a more systematic or objective way. Hopefully, the HOA never has to revert to more extreme measures. It’s still helpful to understand the options if you need to, though.
Each harassment case is different and every community will have its own way of dealing with these cases. As such, the right way of dealing with harassment in associations is still up to the HOA. Just make sure that you’re always prepared to protect yourself when things get heated.